Privacy Policy

  • Vidyamantra Edusystems Pvt Ltd ("Vidyamantra," "we," "us," "our") is committed to protecting your privacy. This Privacy Policy ("Policy") outlines how we collect and handle personal information you provide or we gather in connection with our services.
  • This Policy details our commitment to safeguarding personal data obtained from you ("you" or "your"), as the user of our website (https://moodiycloud.com and related sites, collectively the "Website") or services.
  • If you have any questions after carefully reviewing this Policy, please contact us using the details provided at the end of this document.
  • For the purposes of this Policy, "personal data" means any information relating to an identifiable natural person ("data subject"). An identifiable person is one who can be directly or indirectly identified, particularly by reference to an identifier such as a name, identification number, location data, online identifier, or factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.
Useful Resources
    • Moodle LMS and our platform provides users with tools to ensure the protection of their data, information, and operations. The privacy features integrated into Moodle LMS ensure compliance with GDPR and local privacy legislation requirements.
    • However, compliance and safety responsibilities are shared with the organizations controlling each Moodle installation. We strongly recommend that institutions and organizations implement the following security measures to help maintain high standards of data protection and user privacy:
      • Develop comprehensive policy documents, including a site policy for guests, to maintain transparency with learners, educators, and site visitors regarding data collection, use, and disclosure practices.

      • Implement age-of-consent checks to protect digital minors and manage access for those requiring parental consent to use the learning management system.

      • Establish a centralized system to handle data requests from learners and monitor retention periods.

      • Facilitate user access to their data by:

        • Enabling easy requests for access or data downloads
        • Providing visibility of agreed-upon policies
        • Appointing a Privacy Officer to centrally manage subject access and deletion requests

Why We Collect Your Personal Data
    • We collect personal data only to provide our services and for correspondence purposes. Our data collection is transparent and purpose-driven, with the nature of data collected depending on your interaction with us.
    • Our legal bases for controlling or processing personal data:
      • Consent (GDPR Art. 6.1(a)): For community discussions and service notifications.

      • Contract (GDPR Art. 6.1(b)): To fulfill service and obligations.

      • Legal Obligation (GDPR Art. 6.1(c)): To meet compliance requirements.

      • Legitimate Interest (GDPR Art. 6.1(f)): For recruitment, emergency contacts, business development, and social media login systems.

        Note: Objecting to processing may affect service availability.

        Special Categories of Data (GDPR Art. 9):

        • Biometric data (profile pictures)
        • Employee health data
        • User-volunteered special category data
        • Transfer of special category data to third parties occurs only in accordance with GDPR Art. 6 legal bases.

How We Collect Personal Data
    • MooDIY collects personal data through your interactions with us, including but not limited to:
      • Website interactions

      • Phone communications

      • In-person exchanges

        Specific collection instances include when you:

        • Create user accounts (individual or corporate)
        • Request support
        • Participate in online activities (classes, exams, certifications, trainings, webcasts, events)
        • Request information or materials
        • Engage in surveys or evaluations
        • Join promotions, contests, or giveaways
        • Make purchases or register products
        • Apply for employment
        • Submit questions or comments
        • Contribute content to our forums or interactive webpages

How We Use Personal Data
    • We may transfer your personal data to third-party service providers contracted by MooDIY as necessary for service delivery. This includes, but is not limited to, services such as video conferencing that require data transfer to function properly.
      • Third parties are obliged to:

        • Maintain data security
        • Use data only for required service delivery
        • Dispose of data per our procedures when no longer needed

        We seek to have Data Processing Agreements with third parties to ensure data processing occurs only as per our instructions

      • User responsibility:

        • You must establish clear terms with your students/employees/customers regarding system usage

How We Store Personal Data
    • We process, collect, store, and use your information in compatibility with GDPR. Our data protection measures include:
      • Physical, organizational, and technical safeguards for all personal data.

      • Efforts to maintain accuracy and up-to-date status of information.

      • Retention of information only as long as necessary, subject to:

        • Legal requirements (e.g., income tax and audit purposes)
        • Specific business sector requirements
        • Agreed practices

      • Processing of personal data for durations that are:

        • Necessary and proportionate to the purpose of collection
        • As short as possible, considering legal and service requirements

Marketing
  • Our interest in collecting any data is limited to ensuring that our services work for you. If you are going to be contacted by us for marketing purposes, besides this privacy notice, we will try to seek your consent appropriately. We neither sell data, nor intend to in the future.
Your Rights Regarding Personal Data Processing
    • When we possess or/and process your personal data, you have the following rights:
      • Withdraw consent

      • Access your data

      • Rectify inaccuracies

      • Request erasure

      • Data portability

      • Restrict processing

      • Object to processing

      • Object to automated processing, including profiling

      • Right to know

      • Opt out of data sales (note: we do not sell data)

      • Judicial review of access request refusals

      • Non-discrimination for exercising rights

      • Notification of data breaches

      • Lodge complaints with supervisory authorities

        To exercise these rights:

        • Submit requests via email
        • We will respond and process within one month

        Important: If we process data on behalf of your Data Controller (service provider), direct requests to them.

Privacy notices of other websites
  • This privacy notice outlines how we manage your personal data. If the website you are using is not hosted by us or you click on a link to another website, please read their privacy notice.
  • Where we are not involved with your personal data, such as where the Moodle software not hosted on our servers, you should address your requests to the Data Controller of the website since we have no access to your personal data.
Children and Personal Data
  • We understand the importance of protecting the personal data of children under the age of 16. It is not our intention to collect personal data from a child.
  • If you believe that a child has disclosed personal data or that we hold personal information about a child, please email us at legal@vidyamantra.com
Verification
    • To protect your privacy and ensure data security, we employ the following verification process before actioning any personal data request:
      • Primary verification method:

        • Request submitted through your personal Moodle account while logged in

      • We may require supplementary documentation such as:

        • Color copy of passport
        • Driving license
        • National ID card

Amendments to our Privacy Notice
  • We revise our privacy notice as needed or in reaction to: changes in our products or services; input from our customers, industry, relevant authorities, and other stakeholders; and/or modifications to our data processing or policy.
  • The most current modifications were made on the date shown under "last updated" on this privacy notice. We advise you to check this privacy notice from time to time for any updates
  • For any questions or notice, please contact our Privacy Officer at:
Email: legal@vidyamantra.com

Last update: August 2024